Recruitment privacy notice
Last updated 7 October 2026 ยท Version 2026-10-07
This notice explains how Tru Medical Care ("we") handles the personal information you give us when you apply to join our team of doctors. It supplements our POPIA notice, which covers patients.
What we collect
Your name, email address, phone number, HPCSA registration number, qualification, years of experience and written statement; the name, relationship and contact details of three or more referees; your declarations about CPD, equipment and availability; and copies of the documents you upload: certified ID, police clearance certificate, proof of HPCSA registration, proof of qualification, proof of community service, your CV, and any indemnity cover. We also record the time, the version of this notice, your IP address and browser information when you agree, as evidence of your consent.
Special personal information
A police clearance certificate reveals criminal record information, and an ID document contains your identity number. This is special or sensitive personal information under POPIA. We collect the police clearance only to confirm that you are in good standing to practise, with your explicit consent, and it is available to a small number of authorised staff only.
Your referees
You give us your referees' contact details, so please tell them first. We use them only to ask about your suitability for this role.
Why we use it
To assess your application, verify your registration with the HPCSA, contact you, and arrange an interview. We do not use it for marketing and we do not sell it.
Who can see it
Authorised Tru Medical Care staff involved in recruitment. Your documents are stored privately and encrypted, and are opened only through short-lived secure links. Our cloud and email providers process it for us under contract.
How long we keep it
While we are assessing your application we keep your information and documents. If your application is unsuccessful, we delete your information and documents 6 months after we decide, automatically. Files that were uploaded but never submitted are deleted within 3 days. You can ask us to delete your information sooner (see below).
Your rights
You may ask to see, correct or delete your information, or withdraw your consent, by contacting our information officer at trumedicalcare@gmail.com. You may also complain to the Information Regulator.